Booking Terms & conditions

Bookings: Will be deemed confirmed once the enrolment form is received, completed in full and signed, one per student, along with the required deposit or balance.

Confirmation: We will confirm all bookings in writing, within 5 days of receiving the enrolment form/s and deposit/balance.

Course fee: Where a deposit has been paid, the balance will be required on the morning of the course.

Cancellations: All cancellations must be confirmed in writing and will not be charged in the event of cancellation being received 14 days prior to commencement of the course. Any cancellations received later than 14 days will be charged at the full course price.

If a booked student cannot attend, a suitable student may attend in their place at no additional charge, on condition that the replacement student is of a suitable level of experience and knowledge to attend the course in question. BA Rescue must be notified of any substitutions prior to the course date.

Participation: All courses are run totally in English. Delegates are therefore required to have an English language proficiency that will enable them to participate fully and meaningfully in the course. Written examinations are necessary on most of the courses. Please advise us of any learning support each student may require.

Venue: At customers premises please ensure that a room of adequate size to accommodate total amount of students is made solely available for the course. We would also require sufficient lighting, power points, tables and seating for students to enable the instructor to carry out the course effectively.

Some courses require specific rooms and facilities as laid down by the HSE. For such courses it may be necessary for us to inspect a customers premises to approve it as an appropriate venue. A member of the customer’s staff should confirm details of local fire and evacuation procedures, domestic arrangements for refreshments and meals prior to the course commencing.

Liability: If any course is over or under subscribed, BA Rescue reserves the right to reschedule as necessary, although this is something we largely try to avoid. In this event however, every effort will be made to give as much notice as possible.

BA Rescue shall not be liable for the failure to perform its duties due to death, illness, accident, industrial dispute, and third party default or for any reason outside of their reasonable control.

Certificates: In order to maintain high standards, certificates will only be issued where the course instructor is satisfied that the student has reached the necessary standard. The Instructors decision shall be final.

Suitable Clothing: Students attending a course shall wear comfortable clothing, e.g. trousers or jogging bottoms, T-shirt, sweatshirt, shirt or blouse with comfortable shoes. Ties, necklaces, bracelets, long heeled shoes, short skirts, T-shirts with offensive language or any head gear should not be worn. Medisave necklaces and bracelets should also be removed but kept on the candidates person.

Disclaimer: No liability is accepted for vehicles parked at the training centre or students belongings in the vehicle or on training centre grounds or property. All students participate in any aspect of any course at their own risk.

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